Call now and tell us what you found
Describe what you’re seeing or smelling and where it is. If we’re available, you’ll be connected right away. If we’re on a job, you’ll get a scheduled callback, and we’ll tell you which number to watch for so you know it’s us.
- Tell us where it is: a ceiling seam, a closet wall, under a sink, around a window, in the attic.
- Tell us what got wet and when — a roof leak, a supply line, a sweating AC unit, a storm, or the 2016 flood.
- Say how old the house is. A newer house doesn’t rule anything out, and it changes where we look.
- Say whether it came back after you cleaned or painted it.
- Mention a musty smell even if you can’t see anything.
- If you’re selling or buying, say so — it changes what we put in the written report.
- No forms, no packages, no upsell — a conversation about getting it removed.